• Due to the limited nature of our drops, ALL SALES ARE FINAL on hats, accessories, sale items and custom/handmade pieces.
• Clothing items may be exchanged for STORE CREDIT only within 14 days of delivery.
• Items must be unworn, unwashed, free of odors/pet hair and in original condition.
• Customers are responsible for return shipping costs unless an item arrives damaged or incorrect.
• Need a different size? Email us and we’ll do our best to help if inventory allows.
• Please inspect your order upon arrival and contact us within 3 days if there are any issues with your order.
• We do not offer refunds to original payment methods at this time.
• Turquoise Hill reserves the right to refuse returns/exchanges that do not meet the above conditions.

Thank you for supporting our small business, our chaos, and our creativity. 🤍